Back to Help Center
qr codes
Documentation

Smart Redirect Logic: Device, Time, and Context-Based Routing

Implement context-aware redirect rules to improve user experience and campaign performance without creating multiple QR codes.

What Smart Redirects Do

Smart redirects let one QR code send different users to different destinations based on rules.

This reduces QR sprawl and improves relevance at scan time.

High-Value Use Cases

  1. App-store split routing (iOS vs Android).
  2. Time-window menus or promotions.
  3. Language-based routing.
  4. Campaign fallback routing if destination is unavailable.

Planning Rules Before Setup

  1. Define a default fallback URL.
  2. Keep rule logic simple and testable.
  3. Avoid overlapping conditions unless priority order is explicit.
  4. Document rule purpose for support teams.

Configuration Paths

You can configure redirect rules:

  1. In generator advanced rules workflow.
  2. Programmatically via API where available.

Verification Checklist

  1. Test each rule branch from real devices.
  2. Verify timezone behavior for time-based rules.
  3. Confirm analytics still tracks final outcomes.
  4. Confirm fallback route works when conditions fail.

Common Issues and Fixes

  1. Wrong branch triggered: review rule order and conditions.
  2. Time-based mismatch: verify timezone assumptions.
  3. Inconsistent language routing: ensure locale detection and fallback settings are defined.

Security and Governance

  1. Keep redirect targets reviewed and approved.
  2. Monitor sudden scan anomalies.
  3. Restrict advanced rule editing to trusted operators.

Related Guides

  • Dynamic behavior fundamentals: understanding-dynamic-vs-static.
  • Measure impact by route: tracking-your-scans.
  • Scale rule-driven campaigns: batch-generation-strategy.

Was this article helpful?

Your feedback helps us improve our documentation.

24/7 Support Available

Still have questions?

Our support team is available 24/7 to assist with technical integrations, billing, or design questions.