PAIA Manual
Manual under section 51 of the Promotion of Access to Information Act 2 of 2000. Last updated: 13 November 2026
1. Who we are
QR Code Pro is operated by Allsorts Web Designers, 4 Bardia Road, Cambridge West, East London, 5247, Eastern Cape, South Africa.
Head of the body and Information Officer: the owner of Allsorts Web Designers
Email: admin@allsortswebdesigners.co.za
Postal address: 4 Bardia Road, Cambridge West, East London, 5247
2. The Information Regulator's guide
The Information Regulator publishes a guide on how to use PAIA, in all official languages, at inforegulator.org.za. Questions about the guide go to the Regulator, not to us.
3. Records we hold
Account records
Name, email address, company name, hashed password, sign-in history
QR code records
Destination links, names, designs and settings of codes you created
Scan records
Time, city and country, device, browser, referrer and, for 24 months, the scanner’s IP address
Billing records
Subscription, invoices and PayFast payment references; kept for 7 years
Support and email records
Messages you send us and the notices we send you
Company records
Contracts, tax and accounting records of Allsorts Web Designers
No category of our records has been published as automatically available under section 52(2), so everything above needs a request.
4. How to request a record
- Email the request to the address above, saying which record you want and in what form you want it.
- Give your name, a contact address and proof of identity. If you act for someone else, include their written authority.
- Say what right you want to protect, if the record is not your own.
- Pay the request fee and any access fee prescribed in the PAIA regulations, if they apply.
We reply within 30 days. We may refuse a request on the grounds the Act allows, such as protecting another person's privacy, and we will give the reason in writing. If you are unhappy with the outcome you can complain to the Information Regulator or apply to court.
5. Your personal information
To see, correct or delete your own personal information, you do not need a PAIA request. Follow the steps in our Privacy Policy, which also lists who we share it with and which of them are outside South Africa.