Back to Help Center
qr codes
Documentation

Analytics CSV Export: What It Includes and How to Use It

Learn exactly what CSV export contains, how to export correctly, and how to validate the data against dashboard metrics.

Analytics CSV Export: What It Is

CSV export gives you row-level scan data so you can report, audit, and analyze performance outside the dashboard.

Typical uses:

  • Monthly reporting to clients or leadership.
  • Campaign comparisons by date range.
  • Import into Excel, Google Sheets, Power BI, or Tableau.

What CSV Export Includes

The export is designed to reflect scan analytics fields such as:

  • Scan timestamp
  • QR/link identifier
  • Destination URL (or redirect target metadata)
  • Device/OS and browser context
  • Location/country/city fields where available

Exact fields can evolve with platform updates, so always validate your current header row before building automation.

How to Export CSV (Step by Step)

  1. Go to Dashboard > Analytics (/analytics).
  2. Apply your date range and any filters needed.
  3. Click Export CSV.
  4. Save the file with a clear naming convention: - Example: analytics-2026-05-01_to_2026-05-21.csv

How to Verify Export Accuracy

Perform this 3-check validation before sharing reports:

  1. Date range match Confirm export period equals dashboard filter period.
  2. Count match Compare CSV row count (or grouped scan totals) to dashboard totals.
  3. Spot-check rows Validate several records against known campaigns/devices.

Common CSV Issues and Fixes

IssueCauseFix
Empty fileDate range/filter has no matching recordsExpand date range and re-export
Numbers look wrong in spreadsheetLocale/format parsingSet correct delimiter and date format in import wizard
Team reports mismatch dashboardDifferent filters/timezonesStandardize filter set and timezone before export
File won't open cleanlyEncoding auto-detected incorrectlyImport as UTF-8 via spreadsheet import options

Spreadsheet Import Tips

  • In Excel/Sheets, use import wizard instead of double-click open for best control.
  • Keep raw export untouched; create a separate analysis tab.
  • Add calculated columns for campaign grouping and ROI model inputs.

Plan and Access Notes

If export controls are not visible for a user, verify account role/permissions and plan entitlements in the workspace settings.

Related Actions

  • Learn metric interpretation: tracking-your-scans.
  • Compare plan capabilities: team-vs-pro-plan-capabilities.
  • Use branded links while retaining analytics: custom-domains-complete-guide.

Was this article helpful?

Your feedback helps us improve our documentation.

24/7 Support Available

Still have questions?

Our support team is available 24/7 to assist with technical integrations, billing, or design questions.