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File Hosting Storage Limits by Plan

How much file storage each plan includes, how the allowance is counted, and what happens when you reach it or change plan.

Storage by Plan

File hosting is included on the 14-day free trial and on Pro+ and above. Each plan has a total allowance for your whole account, and a ceiling on any single file:

PlanTotal storageLargest single file
14-Day Trial10 MB5 MB
Pro+ (R199/month)80 MB25 MB
Team (R299/month)150 MB25 MB
Pro++ (R399/month)250 MB50 MB
Team+ (R399/month)500 MB50 MB
Team++ (R899/month)2 GB100 MB
Enterprise (R1,850/month)10 GB250 MB

The 14-Day Trial includes hosting at 10 MB total, 5 MB per file — enough to upload a genuine price list or menu and see it working, and deliberately too small to serve as ongoing hosting. The Pro (R99/month) plan does not include it. You can point QR codes at files hosted elsewhere on any plan.

How the Allowance Is Counted

Storage is counted per account, across every QR code, not per code. Ten QR codes sharing one 4 MB PDF use 4 MB in total, not 40 MB.

The figure is worked out by adding up the files you currently have. Delete a file and the space comes back immediately. There is no waiting period and nothing to reset.

Is That Enough Storage?

For most businesses, comfortably. As a rough guide:

  1. A text-based PDF price list or menu: 100 KB to 1 MB.
  2. A designed brochure with photographs: 2 MB to 8 MB.
  3. A photograph straight from a phone: 3 MB to 6 MB.
  4. A one-minute video: 10 MB to 40 MB.

So 80 MB on Pro+ is roughly 20 to 40 typical brochures, or a large library of price lists.

Video is what consumes storage quickly. If your material is mostly video, consider hosting it on YouTube or Vimeo and pointing the QR code there. Those platforms handle streaming and mobile data far better than a direct file download, and it costs you nothing against your allowance.

Reducing File Sizes

Before upgrading purely for storage, it is worth compressing what you have:

  1. PDFs: most PDF software has a "reduce file size", "optimise" or "export for web" option. A print-ready PDF is often ten times larger than it needs to be for viewing on a phone.
  2. Images: export as WebP rather than PNG where you can, and resize to no more than about 2000 pixels wide.
  3. Scanned documents: scan at 150 dpi rather than 600 dpi unless the detail genuinely matters.

A smaller file is also a faster file for the person scanning your code, often on mobile data. This is worth doing even when storage is not tight.

What Happens When You Reach the Limit

New uploads are refused, with a message telling you how much space is left. Nothing already uploaded is affected, and every existing QR code keeps working exactly as before.

To carry on, either delete files you no longer need or move to a higher plan.

Changing Plan

Upgrading takes effect as soon as your subscription is active. The larger allowance is available immediately.

Downgrading to a plan with a smaller allowance, or to Pro or Trial, does not delete anything. Your files stay online and your QR codes keep working. You simply cannot upload anything new until your usage is back within the new plan's allowance.

If your subscription lapses, hosted files remain available so that printed codes already in circulation do not break. Uploading is paused until billing is current.

Where Are the Files Stored?

On QR Code Pro's own infrastructure, under your account. They are not stored in any third-party consumer cloud drive, and they are not tied to any individual person's Google, Microsoft or Dropbox account.

Please read the section on file access in Hosting Your Own Files before uploading confidential material. Hosted files are served from unguessable addresses, but they are not individually password protected.

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