What Is Team Collaboration?
Team collaboration lets multiple people work together on QR codes under one account. The team owner's subscription covers all members — team members don't need their own paid plan.
Available on: Team (R299/mo), Team+ (R399/mo), Team++ (R899/mo), and Enterprise (R1850/mo) plans.
How Invitations Work
- Go to Teams from the sidebar menu.
- Select your team (or create one first).
- Click Invite Member.
- Enter the person's email address and choose their role.
- Click Send Invite — they'll receive an email with a link to accept.
The invitation link is valid for 7 days. If it expires, you can send a new one.
What Happens When They Accept
- If they already have a QR Code Pro account, they log in and click "Accept".
- If they don't have an account, they'll be prompted to create one (free) before accepting.
- Once accepted, they immediately see the team in their sidebar and can start working.
Understanding Roles
Each team member has one of three roles:
Admin
- Full control over the team
- Can create, edit, and delete QR codes
- Can invite and remove other members
- Can change team settings and member roles
- Best for: Business owners, department heads, trusted managers
Member
- Can create and edit QR codes for the team
- Can view all team analytics
- Cannot invite/remove other members
- Cannot change team settings
- Best for: Marketing staff, campaign managers, content creators
Viewer
- Read-only access
- Can view QR codes and analytics
- Cannot create, edit, or delete anything
- Best for: Clients, executives, finance teams who need reporting visibility
Creating QR Codes for Your Team
When you're a member of a team:
- Go to Generate (create QR code page).
- You'll see a team selector at the top — choose which team the QR code belongs to.
- Create the QR code as normal — it will be saved under the team.
- All team members with the right role can see and manage it.
Viewing Team QR Codes on the Dashboard
On the Dashboard, team admins can:
- See all QR codes created by any team member
- Filter by team member to see who created what
- View scan analytics for all team codes
Managing Your Team
Removing a Member
- Go to your team page.
- Find the member in the list.
- Click the remove/delete button (Admin only).
- They immediately lose access to all team QR codes.
Changing a Member's Role
- Go to your team page.
- Click on the member's current role.
- Select the new role from the dropdown.
- Changes take effect immediately.
Team Limits by Plan
| Plan | Max Teams | QR Codes | API Calls/Month |
|---|---|---|---|
| Team | 5 | 500 | 500 |
| Team+ | 10 | 800 | 3,000 |
| Team++ | 15 | 1,000 | 10,000 |
| Enterprise | 15 | 2,000 | Unlimited |
Best Practices
- Use the right role — don't give Admin to everyone. Most staff only need Member.
- Remove access promptly — when someone leaves, remove them immediately.
- One account per person — don't share logins. Each person should have their own account and be invited properly.
- Name QR codes clearly — with multiple people creating codes, use consistent naming (e.g., "Campaign - Location - Date").
Frequently Asked Questions
Do team members need to pay? No. Team members access everything through the team owner's subscription.
Can someone be in multiple teams? Yes. A user can be a member of multiple teams, even across different accounts.
What happens if the team owner downgrades? If the owner downgrades below a Team plan, team features become unavailable. QR codes remain but team collaboration is paused until they upgrade again.
Can I transfer ownership of a team? Currently, teams are owned by the account that created them. Contact support if you need to transfer ownership.
Related Guides
- Plan differences:
team-vs-pro-plan-capabilities. - API access for teams:
enterprise-authentication. - Batch QR creation:
batch-generation-strategy.
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